Privacy Policy
Effective Date: March 26, 2026
Smoky Express Car Wash respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Vehicle information (optional)
- Information submitted through forms
- Campaign and referral information included in website links
- Website usage data
How We Use Your Information
We use your information to:
- Provide car wash services
- Send promotions, welcome offers, and special discounts to SMS subscribers who opt in
- Provide customer support
- Improve our services
- Send membership or promotional messages
- Measure which promotions and referral sources bring visitors to our website
SMS Marketing Communications
By submitting your phone number through our SMS signup form and checking the consent box, you agree to receive recurring automated marketing SMS text messages from Smoky Express Car Wash.
These messages may include welcome offers, discounts, grand opening announcements, and seasonal promotions. Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP, call 865-286-9051, or email contact@smokyexpresscarwash.com.
Your consent to receive marketing messages is not required to purchase goods or services.
Information Protection
We implement appropriate security measures to protect your personal information.
Information Sharing
We do not sell your personal information. We may share information with service providers necessary to operate our business.
Mobile opt-in data, SMS consent records, and text messaging originator information are not shared with third parties or affiliates for marketing or promotional purposes.
Your Rights
You may request access, correction, or deletion of your personal information.
Website Attribution and Usage Data
When you visit our website using a campaign or referral link, the URL may include identifiers such as src, sub, ref, or UTM parameters. We may carry those values through internal site links so the 50% off wash signup form can preserve the original source that brought you to Smoky Express Car Wash.
When you submit the signup form, hidden form fields may include campaign parameters, the page path, and referring page information so we can understand which promotions, placements, and referral sources are working.
Website usage information may include browser type, pages visited, referring URL, and campaign parameters submitted with our forms.
Third-Party Services
We may use third-party service providers to operate parts of our business, including website hosting, analytics, payment processing, and messaging services. These providers may have access to information only as necessary to perform their services.
Data Retention
We retain personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Smoky Express Car Wash
Phone: 865-286-9051
Email: contact@smokyexpresscarwash.com